When an Insured reports a claim during regular business hours (Monday through Friday, 8:30 am – 4:30 pm), our preferred method of notification is an ACORD Loss Notice. This form can be submitted online through the Claims page of this website or emailed to firstname.lastname@example.org. The exact date of loss, policy number (at the time of loss), loss location, mailing address, contact name and number for the insured, and a detailed description of the loss information should be completed as accurately as possible. Fully and accurately completed forms will help ensure timely processing of all claims.
If the Insured contacts you after business hours with a claim, please advise them to call our claims line at 443-291-4041 or 877-347-3920 and select option 7 for our after hours claims representative.
Please refer any claims questions or concerns directly to our Claims Manager at 443-291-4041 or 877-347-3920.
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